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Our Services

Capacity Building & Achieving Goals

We work alongside you to build your capacity, increase access to your local community, and support you in achieving your personal goals. Through regular and purposeful check-ins, we adapt to your changing needs and ensure your supports continue to work effectively for you.
Quality, Monitoring & Support Coordination

We provide Level 1 and Level 2 Support Coordination for NDIS participants with self-managed or plan-managed funding. Our services include ongoing monitoring and reporting in line with the NDIS Code of Conduct and Practice Standards, ensuring you receive safe, high-quality support from your chosen providers.
Support Coordination That Works for You.
It begins with you—your lifestyle, your choices, and your control. We tailor supports and services to fit around what matters most to you, working alongside you every step of the way. Together, we ride the wave.
Plan Reviews & Ongoing Support
We assist you in preparing for your NDIS plan review and guide you through the review process, making sure your goals, progress, and support needs are clearly communicated and understood. This includes gathering and reviewing supporting documents and evidence for the best possible outcome.
Manage Your Supports & Budget
We help you manage your supports by connecting you with suitable providers and supporting you to monitor your plan expenditure if you are self managed or in collaboration with your plan manager. This ensures you can effectively manage your budget and get the most out of your NDIS plan for its full duration.

Support Coordination Vs Plan Management?

What’s the difference?
Both NDIS Plan Management and NDIS Support Coordination help you put your NDIS plan into action — but they do very different things.
Because they’re often mentioned together, it’s easy to get confused. Here’s a simple breakdown to help you, your family, and your supports understand who does what.

Plan Management:

What a Plan Manager Does: - Pays your service providers’ invoices on your behalf- Claims funds from the NDIS portal- Tracks your budgets and spending across all categories- Provides regular statements showing what you’ve used and what’s remaining- Helps you understand your funding and how it is being used- Keeps financial records accurate and up to date- Allows you to access both registered and non-registered providers- What a Plan Manager Does NOT Do- Does not find or recommend service providers- Does not organise or coordinate your supports- Does not manage how your supports are delivered

👉 Think of a Plan Manager as your NDIS bookkeeper Your Support Coordinator can help you link with an effective Plan Manager if it is included in your NDIS Plan.

Support Coordination:

WavePoint Support Co
What it is:Support Coordination helps you use your plan effectively and get the right supports in place.
What a Support Coordinator does:
- Helps you understand your NDIS plan and how to use it- Connects you with suitable providers and services through - tailored referrals- Supports you to choose providers and set up service agreements- Works with you to allocate funding to providers, in collaboration with your Plan Manager- Liaises with suppliers for recommended equipment or product purchases- Organises and coordinates care team meetings when needed- Builds your confidence to manage your supports independently over time- Helps resolve issues if services are not meeting your needs- Coordinates your supports to work together using a team-based approach- Completes required NDIS forms and reports, including: - Consent for NDIS Information - Change of Situation - Implementation Reports - End of Plan Reports - Review of a Decision- Reviews provider reports to support your plan reviews and check-ins- Provides support during your NDIS plan review meeting, alongside you and/or your nominee
👉 Think of a Support Coordinator as your NDIS guide and plan organiser, get in touch with us today to make your next move together.
Contact Information
0427 345 529
enquiries@wavepointsupport.com.au
Provider Number: 405 017 4571 CRN: 698 021 144
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Acknowledgement & Inclusion Statement:
WavePoint Support Co acknowledges the Wurundjeri People of the Kulin Nation as the Traditional Custodians of the land on which we work. We recognise their continuing connection to land, waterways and community, and pay our respects to Elders past, present and emerging.
We are committed to ensuring that everyone we work with feels safe, empowered, supported and respected. We celebrate and embrace diversity, including differences in race, culture, ability, gender, sexuality and gender identity.

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